Why Haven’t I Been Paid by OWCP Yet?

If you’re waiting on payment from OWCP, the first question is always the same:
“Why hasn’t anything come through yet?”

In most cases, the answer comes down to two very specific (and very fixable) issues.

1. There’s No CA-7 on File

OWCP doesn’t automatically pay benefits just because you’re injured.
You have to ask for compensation — and that’s what the CA-7 form does.

If there’s no CA-7 submitted for the time you’re off work, OWCP has nothing to process.

This is one of the most common reasons people aren’t getting paid — many simply don’t know the form is required or how to submit it.

2. There’s No Supporting Medical Evidence

Filing a CA-7 is only half the process. OWCP also needs medical documentation explaining why you can’t work.

That usually means a narrative from your doctor that:

• confirms your diagnosis,

• explains your work restrictions, and

• clearly connects your inability to work to your federal injury.

Without that explanation, OWCP can’t approve payment — even if the injury itself is accepted.

What If Those Two Things Are Already Done?

If you’ve filed a CA-7 and submitted proper medical evidence, then it may be time to look deeper into the file.

Other possible issues include:

• a suitability determination (related to work offers), or

• a termination of benefits decision.

These situations are more complex and often require a detailed review — and sometimes formal action — to resolve.

Where to Start

If you’re not being paid, start with the basics:

• Is there a CA-7 on file for the period you’re claiming?

• Does your medical documentation clearly explain why you can’t work?

If either of those is missing, that’s likely the problem. If both are in place, then it’s time to look at the bigger picture.

Every Schedule Award and compensation case is unique. The Office of Workers’ Compensation Programs (OWCP) does not publish fixed timelines or guaranteed outcomes. Benefits depend on your medical evidence, impairment rating, and OWCP’s review process. The information provided here is for general educational purposes only and should not be taken as legal advice. For guidance on your specific claim, consult with an experienced federal workers’ compensation attorney.